Officials ask Milwaukee consumers to report fraudulent claims related to coronavirus crisis

U.S. attorneys in Milwaukee and Madison and state officials ask consumers to report fraudulent cures and claims related to the COVID-19 pandemic.

Vaccine kits. “Silver Solution” treatment. Even coronavirus-fighting toothpaste. The swindles have begun. As Americans struggle to cope with the spread of COVID-19, they will also need to brace themselves for “disaster fraud” — those cons that rely on post-catastrophe chaos to separate people from their money.

In late March — two months after the first case was confirmed in the U.S. — the Justice Department filed its first enforcement action on the issue, seeking a restraining order in Austin, Texas, against a website peddling non-existent World Health Organization vaccine kits. A federal judge ordered that public access to the site be blocked.

And on Wednesday, the U.S. attorney in Los Angeles filed the first federal case for alleged coronavirus fraud. Prosecutors charge that an actor with a history of fraud was trying to line up investors for pills that he claimed would make people immune to the virus and injections for those already infected.

Indeed, fraud is now a central part of the U.S. government’s response to the pandemic. This month, the Justice Department ordered U.S. attorneys across the country to prioritize the issue and to each appoint a coronavirus fraud coordinator, spurring announcements of legal crackdowns from Vermont to Louisiana.

“They’re using people’s fears, anxiety, and confusion about what’s going on,” said Federal Trade Commission consumer education specialist Colleen Tressler of the fraudsters. “Things are changing daily, if not more frequently. People are getting things from a variety of sources.”

U.S. Attorney Scott C. Blader of the Western District of Wisconsin vowed to crack down on such deception.

“My office will work with our federal, state, and local law enforcement partners to swiftly investigate and prosecute any criminal conduct related to COVID-19,” he said in a March 21 statement. “Those who take advantage of this crisis to engage in fraud schemes will be held accountable for preying on our communities.”

COVID-19 scams alleged

Wisconsin state regulators are also looking for scammers. The Wisconsin Department of Agriculture, Trade and Consumer Protection has received four coronavirus-related complaints on its consumer hotline, spokeswoman Ti Gauger said. The complaints related to medical supplies, treatment, a possible charity-type scam and “some phishing items.”

The agency continues to field far more consumer complaints related to price gouging, Gauger added. Earlier in March, the FTC and the Food and Drug Administration issued joint warnings to seven companies selling products they claimed could treat or prevent COVID-19.

Among them was “The Jim Bakker Show,” hosted by the disgraced televangelist, which had advertised a colloidal silver called Silver Solution. Already the target of a lawsuit from the state of Missouri and a cease-and-desist letter from the New York attorney general’s office, Bakker was forced to stop selling the product on his website and Facebook page.

New York’s attorney general also issued a cease-and-desist order to right wing conspiracist Alex Jones, who was selling so-called anti-coronavirus toothpaste on his radio show and website, Infowars.

Schemes have proliferated so quickly that the Federal Trade Commission even released a tongue-in-cheek #FTCScamBingo card on which you can play along by marking off common scams like “Treat COVID-19”, “Get COVID-19 test kit”, and “A COVID-19 cure!”

Disasters fuel fraud

Disaster fraud is a phenomenon that reliably crops up every time a natural or man-made crisis strikes — and, say fraud experts, tends to fall into several major categories.

There are fake charitable solicitations, which tend to arise in the early stages of recovery. In the days after 9/11, dozens of websites cropped up claiming to take donations for victims, only to keep the money. This sort of fraud has become even more prevalent with crowdfunding platforms like GoFundMe, said Jason Zirkle, a training director with the Association of Certified Fraud Examiners.

Identity theft is also common, as victims and workers struggle to understand who to give their information to for aid programs in the midst of the national emergency.

The chaos that unfolded after Hurricane Katrina provided what would be the major turning point in how the United States deals with disaster fraud. Katrina, said Zirkle, “was just so massive, it just caused an unprecedented amount of property damage” — the foundation for many types of disaster fraud.

That same year, the National Center for Disaster Fraud was established, prosecuting 1,300 Katrina-related fraud cases spanning 49 states. Since then, the center’s mandate has expanded to cover fraud related to any and all natural and manmade disasters. It hosts a hotline and relies largely, like most efforts to track and prosecute disaster fraud, on tips from the public.

Then came COVID-19.

The crisis is following a slightly different fraud script than many other disasters. With no real property or infrastructure damage, most pandemic-related scams are information-related. Phishing and malware scams preying on fears of the coronavirus started cropping up as early as January 2020, said Zirkle, noting that these are the most common of the COVID-19-related schemes.

Usually, he said, it starts as a sophisticated, authentic-looking email promising updated information on the pandemic from the Centers for Disease Control and Prevention or the World Health Organization, provided you enter your email address and password. From there, the scam forwards you to the actual CDC and WHO websites as it downloads malware onto your computer or mines your data.

“You’ve got a lot of people that are at home, and a lot of people want updated news about coronavirus,” Zirkle said. “It’s a great time to trick people into clicking a link.”

Despite the efforts of various agencies, disaster fraud persists as a predictable phenomenon. And with the unprecedented nature and scale of the COVID-19 disaster, that new audience just might be everyone.

“Everybody’s looking the other way, even law enforcement,” added Zirkle. “It’s just a great time for fraudsters right now.”